Terms of Service

These terms apply to your use of salesindms.com and the SalesInDMs service. By using the website or the service, you agree to them.

The service

SalesInDMs provides an AI sales agent, a shared inbox and related automation for business messaging channels. Features and limits depend on your plan, as described on our pricing page.

Free trial

New customers may receive a 14-day free trial. No payment is taken during the trial. If you choose not to continue, your access ends when the trial ends.

Billing

Paid plans are billed monthly in advance. You can cancel at any time, and cancellation takes effect at the end of the current billing period. Third-party channel fees, such as WhatsApp Business message fees charged by Meta and SMS carrier charges, are separate from plan fees.

Your responsibilities

• Use the service lawfully and in line with the policies of each messaging platform you connect.
• Have permission to message your contacts, including any consent required for SMS or WhatsApp outreach.
• Provide accurate business information for the AI agent, and review its configuration.
• Keep your login details secure.

AI-generated messages

The AI agent generates replies based on the information and instructions you provide. You are responsible for the content of your knowledge base and for supervising the agent's use in your business. The service is not a substitute for professional advice.

Acceptable use

You may not use the service to send spam, unlawful, deceptive or harmful content, or to breach the rights of others. We may suspend accounts that put the service or other users at risk.

Availability and liability

We work to keep the service available but do not guarantee uninterrupted operation, and we are not responsible for outages or policy changes at third-party platforms. To the extent the law allows, our liability is limited to the fees you paid in the three months before a claim, and we are not liable for indirect or consequential losses.

Changes

We may update these terms. Continued use of the service after a change means you accept the updated terms.

Contact

Questions about these terms can be sent through our contact page.